Shipping Methods

Fureur Pet offers multiple shipping options to accommodate your needs:

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days
• International Shipping: 7-15 business days (varies by destination)

Shipping method availability may vary depending on product type and destination.

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). During peak seasons, processing may take slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight and dimensions
• Shipping destination
• Selected shipping method

Free shipping is available for orders over $50 within the continental US.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package using our website or the carrier's tracking system.

International Shipping

We ship to most countries worldwide. Please note:

• International orders may be subject to customs fees, taxes, or import duties
• Delivery times may vary due to customs processing
• Some products may have shipping restrictions based on destination country regulations

Special Items Shipping

Certain products require special handling:

• Aquarium Supplies: Fragile items are carefully packaged with extra protection
• Pet Furniture: Large items may require freight shipping with longer delivery times
• Seasonal Items: Delivery times may be extended during high-demand periods

Shipping Restrictions

We cannot ship to PO boxes or APO/FPO addresses for certain products. Live plants and perishable items have specific shipping limitations.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service within 7 days of delivery. We will work with the shipping carrier to resolve the issue.

Holiday Shipping Schedule

Shipping delays may occur during major holidays. Please check our website for updated holiday shipping deadlines.

Contact Us

For any shipping-related questions, please contact our customer service team at [email protected] or call +1 (800) PET-LOVE.