Privacy policy

Information We Collect

At Fureur Pet, we collect various types of information to provide and improve our services:

  • Personal Data: Name, email address, shipping address, phone number, payment information
  • Usage Data: Pages visited, products viewed, time spent on site, click patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies: We use cookies and similar tracking technologies to enhance user experience

How We Use Your Information

Your data helps us:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist with website operations
  • Legal authorities when required by law

We never sell your personal data to third parties.

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Opt-out of marketing communications
  • Not be discriminated against for exercising your rights (CCPA)

To exercise these rights, please contact our Data Protection Officer at [email protected].

Data Security

We implement appropriate technical and organizational measures including:

  • SSL encryption for data transmission
  • Regular security audits
  • Access controls and authentication protocols
  • Employee training on data protection

Data Retention

We retain personal data only as long as necessary for the purposes collected, including to satisfy legal, accounting, or reporting requirements. Typical retention periods:

  • Order information: 7 years for tax purposes
  • Customer accounts: Until deletion request
  • Marketing data: Until consent withdrawal

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children without parental consent.

Policy Updates

We may update this policy periodically. Material changes will be notified through our website or email. The "Last Updated" date at the top indicates the latest revision.

Contact Us

For privacy-related questions or concerns:

Data Protection Officer
Fureur Pet
Email: [email protected]
Postal: [Company Address]